LIVE GUARANTEE
LIVE GUARANTEE
- We guarantee you will receive a live plant. In the event that the plant(s) arrive dead, with the box intact, please send us an unboxing video within 6 hours of delivery. We will provide a replacement. The box should be considered intact if it has not experienced any of the following: soaking, folding, opening before arrival, squishing, or breakage due to external forces.
If you encounter any issues when opening your box, please contact us right away.
We also offer 90 days of technical support to assist you with any plant care issues.